• How do I view and manage cases in the new Field Admin Console?

    As a field admin, you can view and manage cases using the Cases table. The Cases table will display all open cases in your account but can be filtered to display cases that meet specific criteria. You can log in to th...
    Canvas Doc Team
    last modified by jivedocs@instructure.com
  • How do I upload custom JavaScript and CSS files to an account?

    In Canvas, you can use the Theme Editor to brand your account. However, if you want to apply additional branding that is currently not supported in the Theme Editor, you can upload custom cascading style sheets (CSS) ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I create and manage Groups in Commons? [DOC-16833]

    As an admin, you can manage (create, edit, and delete) groups for your account. A group is a subset within an institution, which is different than a consortium. As part of managing groups, you can add group managers. ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I manage shared resources for my account in Commons? [DOC-16679]

    As an admin, you can search, view, edit, and remove your account's shared resources. Open Admin Settings   In Commons Navigation, click the Admin link. Open Managed Resources   Click the Ma...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I edit the details of a resource in Commons? [DOC-16678]

    Authors can edit the license, version notes, title, description, tags, image, and sharing settings for their shared resources from Commons. To modify an existing shared resource, learn how to update a resource previou...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I use Commons? [DOC-16677]

    You can use Commons to search for and import content into your Canvas courses. You can also share resources to Commons from your Canvas courses. Notes: To enable Commons in your Canvas instance, please contact your C...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • What types of sharing options are available in Commons? [DOC-16820]

    When sharing a resource to Commons, you will need to choose who you want to share your resource with. There are five sharing options available: share to your entire account, share within groups, share within consortiu...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I view cases in the classic Field Admin Console?

    As a field admin, you can read a case and view the status in the Field Admin Console. By default, the home page displays a list of new or open cases requiring your attention. You can also search for existing cases. Th...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I change the start and end dates for a course section as an admin?

    By default, sections inherit course dates set for your entire institution. If a course does not include specific dates, the section dates default to term dates. However, as an instructor, you may need to change the st...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I share a post on a case in the classic Field Admin Console?

    Posts can be made on individual cases to share information on case progress. Your post will appear in the feed of anyone following you or the case where the post was created. Any user with sharing rights will see your...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I create a theme for an account using the Theme Editor?

    As an admin, you can use the Theme Editor to create custom themes for your institution. Themes are created from existing Canvas templates. Any theme applied to the account also applies to all subaccounts, though the T...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I transfer a case to another field admin in the classic Field Admin Console?

    If you have more than one field admin at your organization, you can assign cases to other field admins. This lesson describes how to use the home page of the classic interface of the Field Admin Console. You can also ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I escalate a case to Canvas Support in the  classic Field Admin Console?

    If necessary, you may be able to escalate a case to the Canvas support team. This lesson describes how to use the home page of the classic interface of the Field Admin Console. You can also use the new interface of t...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I run Roll Call Attendance reports for an account?

    You can run reports to review attendance information for a subset of the courses and students in your account. This report is sent to your email, where it can be downloaded as a comma separated value (CSV) file. The d...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I de-cross-list a section in a course as an admin?

    If you cross-listed a section from a course, you may be able to cross-list the same section back into the original course. This process is called de-cross-listing and returns all student enrollments back to the origin...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I change the language preference in an account?

    You can change the default language for your entire account. Canvas supports a variety of languages. This change will override any browser/OS language settings. Note: Users can select a preferred language in their use...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I cross-list a section in a course as an admin?

    Cross-listing allows you to move section enrollments from individual courses and combine them into one course. This feature is helpful for instructors who teach several sections of the same course and only want to man...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I manage an Edu App Center whitelist in Canvas?

    If your institution is using an Edu App Center whitelist, you can manage your whitelist directly in Canvas. To apply the whitelist, you will need to know the API token created for your Edu App Center organization. The...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I configure self registration through Canvas authentication for an account?

    By default, users can login in directly to Canvas using Canvas authentication. However, all Canvas users must have a Canvas account before they can log in to Canvas. Canvas authentication includes an option called se...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I create an automated data integration for an account with Canvas and my SIS?

    Student Information System (SIS) Imports are a great way to manually import bulk data (or changes) into the Canvas system. This lesson will provide the basic lessons on how to use the Canvas API and the programming la...
    Canvas Doc Team
    last modified by Canvas Doc Team