• How does the feature idea process work in the Canvas Community?

    Input from existing users is a very important part of how Instructure prioritizes work on new and existing features and fixing bugs. Instructure looks at data from the support team and gets feedback from customer succ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • What is the Canvas Community Reward System?

    In order to promote community onboarding and encourage ongoing member engagement, the Canvas Community includes a built-in reward system to track and incentivize your contributions and participation in the community. ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • What is the feature development process for Canvas?

    Canvas software development projects move through a series of phases in an agile revolving process. Heres a little insight into our development process. Learn about sharing ideas and the feature idea process. What...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I search and filter content in the Canvas Community?

    By default, when you search for or browse content in the community you view all content types. However, you can filter the results for a more specific search. Search for Content There are several ways to search f...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I add a comment or post a reply in the Canvas Community?

    The best part of community engagement is adding comments to content and posting replies to questions or discussion threads. Depending on the content item, the process is slightly varied. Remember you must be logged in...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How to contact Canvas Support

    Depending on the institution, Canvas users can contact Canvas Support through the Help menu in Canvas Global Navigation on the web or the Help option in the User Menu from one of the Canvas mobile apps. Canvas support...
    communityteam
    last modified by Renee Carney
  • How do I participate in a group in the Canvas Community?

    Participation in a group comes in many forms. You can ask a question, post a discussion, add a document, comment or reply to a content item, answer a poll, and create an event. Types of Groups There are several t...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • What are the CanvasLIVE event types?

    When creating an event, you can choose between different event types. EVENT TYPE DESCRIPTION GREAT FOR EXAMPLES MEET UPS Informal chats where people join to discuss a tool or topic of interest. Meet-ups inclu...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I file a ticket with Canvas Support about my access to the Canvas Community?

    The Canvas Community site is available to any Canvas user in the world who wants to communicate and collaborate with other users. However, in order to participate in the Community and/or access other areas restricted ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • What do the different role icons represent in the Canvas Community?

    Certain members in the Canvas Community have an icon next to their names. Employee Roles Pandas represent Instructure employees. RED PANDA: Members of the Community Team The Community Team designs, moderates, ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I create and manage a custom activity stream for following content in the Canvas Community?

    The activity stream shows the connection streams, including custom streams, and other trending content within the Canvas Community. It also includes the content you are following in the community. By default, all cont...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I give a badge to another user in the Canvas Community?

    What are User Badges? User Badges are peer-to-peer badges in the community. There are currently 4 different types of user badges. Congratulations: Did someone just level-up? Advance to a new role icon? Acknowledg...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I send direct messages to people in the Canvas Community?

    Direct messages are a way to target a specific person or persons you want to include in a conversation. All messages reside in your Inbox. Open Inbox To access your inbox, click the notifications icon. Or, go ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • What can I do as a group member in the Canvas Community?

    Participation in a group includes varying degrees of commitment and engagement. You can keep your participation simple, such as viewing ongoing discussions and bookmarking content. Or, you can be as involved as creati...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I follow people, places, or content in the Canvas Community?

    Within the Canvas Community, you can choose to follow specific people, places, and content. Following is like subscribing; it means you'll receive a notification when there is recent activity relating to the specific ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I manage my inbox in the Canvas Community?

    The Inbox lists your activities, shows direct social actions (shares, @mentions and messages), and features action notifications (e.g. when someone follows you). The Inbox interface is fully interactive in that you ca...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • What tags should I use for Feature Ideas in the Canvas Community?

    Community ideas are tagged with all official tags that apply. Please add any and all tags that apply to the idea. Tagging increases the accuracy of searching and sorting. Note: The Ideas space provides sorti...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I set my user preferences in the Canvas Community?

    You can change your user preferences to manage all aspects of your community account. You can also manage custom activity streams in your user preferences. Note: If you access the Canvas Community via mobile, you may ...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • What is the partner integration idea process in the Canvas Community?

    If users search the partner portal and didn't find what they were looking for, they can share an integration idea. What is the partner integration idea process? Users share an integration idea and Instructure re...
    Canvas Doc Team
    last modified by Canvas Doc Team
  • How do I add skills and expertise to my Canvas Community profile?

    You can add skills to your profile to share your expertise. Skills are included in a universal search. It makes it easier to search members of the community who have a specific skill set or expertise, follow and conne...
    Canvas Doc Team
    last modified by Canvas Doc Team