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Janie Ruddy

Training Services Portal

Posted by Janie Ruddy Employee Oct 22, 2019

Canvas is a clean and intuitive LMS system which can be quickly mastered.  Many can learn Canvas on their own and enjoy doing so through exploring the system.  Most of us are busy professionals and are more interested in receiving a solid training foundation that will get us using Canvas right away, like in the term is starting next week situation! As Manager of the Training Team, I hear the question each and every day, Can you record the webinar trainings for us?  The Awesome Training team knew there was a better solution to deliver what clients were really asking for, On Demand training resources.  So we rolled up our sleeves and collaborated with many other teams at Instructure to develop Training Services Portal for ALL Canvas clients with easy access to webinar sessions for Subscription Training clients through a SSO portal to be located in the Help Menu after the update release on November 16, 2019.  These resources have been developed using another wonderful Instructure resource called Bridge.  You can learn more about this tool here, What is Bridge?


Training Portal Access

Beginning November 16, 2019, the Training Services Portal will be available in all Canvas Help Menus for North America. If you are a Canvas Root admin and wish to remove the link you may still do so, please refer to this guide How do I customize the Canvas Help Menu for an account? .  All North America clients will have access to at least some training content in this portal.  Be on the lookout for a CanvasLIVE event featuring a tour of the Training Portal.


Training Portal Content

The Training Portal contains four different learning options: Live Trainings known as webinars, Learning Pathways, Training Courses and Training Videos.  All are organized in the Learning Library where you are taken upon first entering the portal.


Image of the training portal learning library page where content is separated into learning unit types and can be filtered using tags.




Live Trainings:

Subscription clients can access the #webinar calendar and register for the sessions in the Training Portal.  Clients without Subscription Training status will see a blank Training Calendar. Be sure to view the Canvas Training space in the community to view the list of titles and see the session agendas.


The Training Calendar where teh times and session titles for webinars can be seen and where users can register for sessions if they have subscription training access.


Learning Pathways:

Learning Pathways are curated On Demand Training courses around a central theme.  There is an Instructor and an Admin facing Learning Pathway specifically for K12 clients and one with a more HED focus FREE for all clients!  More Learning Pathways will be added for Subscription Client accounts in the future. These Learning Pathways provide a complete foundation for a Canvas Admin and Instructor.  Certificates are issues based upon successful completion of the entire Learning Pathway. Here is the preview of a Learning Pathway agenda:


Syllabus list for a learning pathway



For those who do not wish to commit to an entire Learning Pathway, the all of the courses used to create the Learning Pathways are available to complete individually.  Badges are awarded for successful course completion. Here is a sample of the course info page and badge awarded:


Course Description slide before entering a course.



Training videos are written and recorded by the Training Team who are former educators, support specialists, Canvas Admins, and Instructional Designers.  All videos are less than 15 minutes in length, contain closed captions and housed in Studio so the playback speed can be customized by the viewer. In addition, the video guides will also be added to the portal.  Many training videos are free for all Canvas clients! Here is a sample video narrated by Trainer Mike Cowen enjoy.



Admin Dash

We also worked with our CustomDev team to develop a reporting window for you, an Admin Dashboard. Here, those who request access from their CSM are able to view the participation and completion of training content for your users. The data can be downloaded as a CSV as well. 


Sneak Peak of the Admin Dash Completion Report from a demo account here in Training Services


Admin dash completion report


Just like spaghetti sauce, there is no one best recipe for training.  We like options and so do you. From Onsite Trainings, Remote Custom Trainings, Q&A sessions, Commons resources like Be The Hero Updates, Growing with Canvas Updates and Passport to Canvas - Student Canvas Orientation Course, and now the Training Services Portal help to make sure that learning Canvas and its suite of products is never an obstacle in your Canvas journey.

Thanks to Erin Keefe  andSallie Michalsky as well as the rest of theCanvas Training team for developing wonderful, free resource such as the Be The Hero - New Training Course for Canvas Admins!  for Canvas Admins and Growing with Canvas - New Training Course.  If you have not seen these resources yet, get  your copy in the Canvas Commons.  Check out the helpful guides for the commons here:  Guides: Commons.  


Once you import this resource into a shell, you will receive notifications when this course has been updated.  You can ask questions and get more information about these updates here and choose if you wish to import those updates to your course. 


TIP:  If you customized the Growing with Canvas course and you import the update, the entire course will be rewritten with that update.  It is best to pull the updated course into a new shell and copy the update to change specifically into your customized course.




We will post all updates to the course below, as they are made. Subscribe to this post to stay up to date!


August 30, 2018 - Update to Commons: 

In this version, we have made a few updates for enhanced accessibility:

1. Adjusted header tags to be in order on the page H1, H2, H3.

2. Removed tables used for the purpose of layout.

3. Ensured all items marked as decorative images were decorative and adjusted with alt tags.


November 8, 2018 - Recommendations until Next Update

The docs team has revised some of the video guides. The changes to the video guides are affecting the following embedded videos in the current version of Growing with Canvas. Details and recommendations are listed below. See the Action Needed column for steps you can take if you've already downloaded Growing with Canvas. 



Course Item

More Detail


Action Needed

2.3 | Course Settings

Second video is outdated - Course Settings Part 2

This topic is now covered in the Instructor Course Settings Overview ( video.

Delete the second video.

2.8 | Syllabus

Syllabus overview video

This topic is now covered in the Courses: Creation & Management ( video.

Replace with the Courses: Creation & Management ( video

3.3 | Discussions Overview

Second video is outdated - Discussion Creation.

This topic is now covered in the Discussions Overview for Instructors ( video.

Delete the second video.

3.5 | Assignments Overview

Second video is outdated - Assignment Creation.

This topic is now covered in the Assignments Overview for Instructors ( video.

Delete the second video.

3.7 | Creating Quizzes

Second video is outdated - Quiz Creation.

This topic is now covered in the Quizzes Overview for Instructors ( video.

Delete the second video.

5.6 | Course Importing and Copying

This topic is now covered in the Courses: Creation & Management ( video.

New Video created.

Add the new video: Creation & Management ( video.


July 17, 2019 - Update to Commons

In this version we have made the following updates:

1.  Added the New Gradebook Video in 4.61:  523 - New Gradebook Overview on Vimeo 

2.  Included an overview of differences between the legacy and new gradebook

3.  Added resources to learn more about the New Gradebook including the New Gradebook Users Group


September 10, 2019 - Update to Commons

In this version we made the following updates:

1.  The link to 'How Are You Growing with Canvas' located on 6.1 | A Few Final Thoughts was repaired.  

Action Needed - If you are manually updating your course, replace that with this new link: How Are You Growing with Canvas? 

May 13, 2020 - Update to Commons

  1. Page 4.6 updated for current Gradebook
  2. Page 4.6.1 removed as redundant. 

Action Needed - If you are manually updating your course, make sure to update the content using information for the current Gradebook. 

Good morning!  I am taking a course on technology and are working to set up a canvas classroom.  I am excited to see how this platform works because I am currently using Blackboard to teach my online military course and would love to see what other online platforms we could potentially use.  Stay tuned.  

Larry Turner

Catering To A Whim

Posted by Larry Turner Mar 28, 2018

In the Tech world there is not so much discussion as to whether or not mobile apps are the way to go.

In the Ed world, however, depending on the culture of the school, there can be much debate as to how much technology to incorporate, ie, mobile learning, hybrid classes, interactive white boards (not chalk?!), and it seems the conversations go on and on.

I'm young. I'm 40. I have been in the field of Academic Technology and Faculty Development since my Senior year at Southern Adventist University. I've since worked at other private universities, community colleges, an HBCU, tiny agricultural town, state capital, and currently, I'm a consultant for a private health institute in northern California implementing Canvas to allow the Institute to begin offering online programs. This most recent school, while growing in the understanding of financial gain in offering programs globally, are simultaneously undergoing "tech-free" zones around their campus, which is a health institute as well as an alternative health clinic.

Personally, I agree with what they're doing.

While technology has its place, and while SLO's generally speak to favoring online components and mobile features, I don't think it's healthy to stay there 24/7. Too many people work, eat, and sleep with their phones, and that's not an exaggeration.

I also don't think it's prudent to require so much out-of-class activity with an LMS so that students can never unplug from the virtual world we have created.

Just my $.02



Canvas Admins

My students can be the biggest procrastinators.  I suppose we all can procrastinate from time to time but I find that my students every year have trouble with completing their assignments early enough to have proper time for editing and self-reflection.  We have discussions in class about the issue but for some it seems to be difficult to change. I am hoping to find advice from the community on any tips or strategies you find effective to help students avoid putting off their work until the last minute.  Thanks!