Monitoring Tool Error Message Dictionary

Document created by CJ Donio Employee on Oct 10, 2017Last modified by CJ Donio Employee on Oct 24, 2017
Version 16Show Document
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Error Message - TeacherCategory ID:

What does it look like?

"HTTP response HTTP/1.1 409 Conflict response: {"message":"TeacherCategoryID is not active or does not belong to lead teacher for Section","errors":[{"resource":"AssignmentService","field":"Sections.Dcid","code":"EXAMPLE"},{"resource":"AssignmentService","field":"TeacherCategory.TeacherCategoryId","code":"EXAMPLE"}]}"

What does it mean?

A teacher is trying to pass an assignment to a grading category that still exists in Canvas but was deleted in PTP.

What are the steps to resolve or is there a workaround?

Recollect grading categories in Kimono. Have the user delete inactive grading categories from Canvas and re-import grading categories. Once imported, move assignments to PTP-created categories and try syncing grades again. 

Status/Notes:

-

 

 

Error Message - Due Date Must Be Between...:

What does it look like?

"HTTP response HTTP/1.1 409 Conflict response: {"message":"Due date must be between 08/28/2017 and 01/19/2018.","errors":[]}"

What does it mean?

A teacher has added multiple due dates to an assignment (i.e. user differentiated assignments) OR dates outside the range of the course’s section.
NOTE: The Canvas to PTP integration also does not support user differentiated assignments.

What are the steps to resolve or is there a workaround?

Remove multiple due dates, such as user differentiated due dates and re-sync

Status/Notes:

-

 

 

Error Message - Assignment Already Exists

What does it look like?

"HTTP response HTTP/1.1 409 Conflict response: {"message":"An assignment already exists with this name EXAMPLE and due date 09/30/2017 for one or more classes.","errors":[{"resource":"AssignmentResource","field":"Sections.Dcid","code":"46161"}]}"

What does it mean?

An assignment already exists in the SIS' gradebook, most likely manually created and is conflicting with the assignment sent from Canvas to the SIS.

What are the steps to resolve or is there a workaround?

Delete the assignment in the SIS and retry sending grades.

Status/Notes:

-

 

 

 

Error Message - Student does not have an AssignmentStudentAssociation 

What does it look like?

"HTTP response HTTP/1.1 409 Conflict response: {"message":"Student.id [EXAMPLE] does not have an AssignmentStudentAssociation in AssignmentSection.Id: [EXAMPLE]","errors":[]}"

 

What does it mean?

The user with DCID EXAMPLE is not enrolled in this course in PowerSchool.

 

What are the steps to resolve or is there a workaround?

Enroll the missing student in PowerSchool, or remove them from Canvas

 

Status/Notes:

-

 

 

 

 

Error Message - Expected one transaction

What does it look like?

"Expected one transaction for grades export collection ‘b015271e-f140-4a89-bdd3-e3897573ee80’, but was 2"

What does it mean?

The request timed out.

What are the steps to resolve or is there a workaround?

Sync the grades again.

Status/Notes:

-

 

 

Error Message - TeacherCategoryID is not active

What does it look like?

      "HTTP response HTTP/1.1 409 Conflict response: {"message":"TeacherCategoryID is not active or does not belong to lead teacher for Section","errors":[{"resource":"AssignmentService","field":"Sections.Dcid","code":"259941"},{"resource":"AssignmentService","field":"TeacherCategory.TeacherCategoryId","code":"7233"}]}"

What does it mean?

The assignment category isn't being used by all of the sections in PTP

What are the steps to resolve or is there a workaround?

Make sure that all sections have the same assignment categories. 

Status/Notes:

-

 

 

Error Message - Score entry points is required

What does it look like?

       "HTTP response HTTP/1.1 409 Conflict response: {"message":"Score entry points is required.","errors":[]}"

What does it mean?

One or more assignments has a points possible of "none". There has to be at least a 0, as points possible cannot be "null" in the API.

What are the steps to resolve or is there a workaround?

Change assignment to be out of 0 points instead of "none".

Status/Notes:

-

 

 

Error Message - Score entry points is required

What does it look like?

       "HTTP response HTTP/1.1 409 Conflict response: {"message":"Score entry points is required.","errors":[]}"

What does it mean?

One or more assignments has a points possible of "none". There has to be at least a 0, as points possible cannot be "null" in the API. 

What are the steps to resolve or is there a workaround?

Change assignment to be out of 0 points instead of "none". 

Status/Notes:

-

 

 

Error Message - Assignment cannot be created for section

What does it look like?

       "Assignment cannot be created for section with id=6363"

What does it mean?

One or more sections do not have SIS IDs.

What are the steps to resolve or is there a workaround?

Remove manually-created sections from course or ignore the error

Status/Notes:

-

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