You can view a user in your account and send a message to the user.
The message link connects to your Conversations Inbox, which you can also use to message a user directly.
Open Account
In Global Navigation, click the Admin link [1], then click the name of the account [2].
Send Message
Canvas redirects you to the Conversations Inbox, where you can compose your message to the student.
When you are finished, click the Send button.
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Table of Contents > People > How do I send a message to a user in an account?