How do I access the Dashboard in the Service Cloud Admin Console?

Document created by Canvas Doc Team Employee on Oct 7, 2017Last modified by Canvas Doc Team Employee on Dec 9, 2017
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The Service Cloud Admin Console dashboard provides a quick view of graphs for the default Service Cloud reports: Tickets Created By Month, Tickets By Origin, and Canvas Component Affected.

Open Dashboard

  Open Dashboard 

From the Service Cloud home page, click the Dashboard link [1] or the View Dashboard button [2].

View Dashboard

  View Dashboard 

View the Dashboard. It contains graphs for Tickets Created By Month, Tickets By Origin, and Canvas Component Affected. Click a graph to view more information.

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