How do I share a post on a case in the classic Field Admin Console?

Document created by Canvas Doc Team Employee on Oct 7, 2017Last modified by Canvas Doc Team Employee on Jun 14, 2019
Version 30Show Document
  • View in full screen mode

Posts can be made on individual cases to share information on case progress. Your post will appear in the feed of anyone following you or the case where the post was created. Any user with sharing rights will see your post on the case page, search results, and your profile.

This lesson describes how to use the home page of the classic interface of the Field Admin Console. You can also use the new interface of the Field Admin Console.

Open Case

  Open Case

From the home page, click the name of the case where you would like to share your post.

Create Post

Post a public comment

To create a post, type in the text field.

Share Post

Share Post

To share your post, click the Share button.

View Post

View Post

View your post.

You are here
Table of Contents > Field Admin Console - Classic Interface > How do I share a post on a case in the classic Field Admin Console?

Attachments

    Outcomes