How do I set up multi-factor authentication for my user account as an observer?

Document created by Canvas Doc Team Employee on Nov 18, 2017Last modified by Canvas Doc Team Employee on Dec 9, 2017
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Your institution may enable multi-factor authentication for your account. Multi-factor authentication adds security to your account by verifying you are the user accessing your account.

If enabled for your account, multi-factor authentication may be optional or required.

To enable multi-factor authentication, you will either need a mobile device that can send text (SMS) messages, or if you have a smartphone, you can download the Google Authenticator app for iPhone or Android.

Note: This lesson shows how to enable multi-factor authentication if it is an optional setting in your user account. However, if multi-factor authentication is required by your institution, you will be shown the multi-factor authentication page directly after you log in to Canvas.

Open User Settings

Open User Settings

In Global Navigation, click the Account link [1], then click the Settings link [2].

Set Up Multi-Factor Authentication

Set Up Multi-Factor Authentication from User Settings

Click the Set Up Multi-Factor Authentication button.

Verify via Google Authenticator

Verify via Google Authenticator

To verify multi-factor authentication with Google Authenticator, download the app for your device (iPhone or Android) [1]. Use the app to scan the QR code and generate a code. Enter the code in the Verification Code field [3].

If you want multi-factor authentication to remember the computer you are using to log in to Canvas, click the Remember this computer checkbox [4].

Click the Verify button [5].

Verify via Text Message

Verify via Text Message

To verify multi-factor authentication via text message, any existing SMS notification type displays in the drop-down menu [1]. This is the number where your multi-factor verification code will be sent. To select a new text (SMS) number, select the drop-down menu and enter the option to add a new phone number. You will need to know the phone number and mobile carrier (provider).

Once you have set up your new phone number, or selected an existing phone number, click the Send button [2]. Your mobile device will receive a verification code. Enter the code in the Verification Code field [3].

If you want multi-factor authentication to remember the computer you are using to log in to Canvas, click the Remember this computer checkbox [4].

Click the Verify button [5].

Manage Multi-Factor Authentication

Manage Multi-Factor Authentication

Once multi-factor authentication is enabled, your User Settings page may display additional options to manage your authentication.

You can choose to create multi-factor authentication codes to use as backup in case your authentication device is not available [1]. This option is available to all users with multi-factor authentication.

If multi-factor authentication is optional for your account, you can also choose to reconfigure authentication [2] or disable authentication [3].

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