About Trust Accounts
A trust relationship allows one Canvas account to trust another Canvas account and allows users to be enrolled in both places. Instead of creating two separate accounts and merging them together, a trust relationship allows separate Canvas accounts to share user identities, so a user can log in to one account and access courses from both accounts.
To establish a trust between two or more accounts, the Canvas Operations team configures a trust setting, which is stored in the Canvas code. The Canvas interface never shows that a trust relationship is present.
For questions about trust accounts, please contact your Customer Success Manager.
|User||A person with a login and user profile in at least one Canvas account. With multiple Canvas accounts, the person has a separate login and user profile for each account.|
|A user with multiple Canvas accounts merged together to use one profile. For each Canvas account, the user’s login may be unified by a central authentication system or retained individually through Canvas authentication.|
|Login||A username and password tied to a specific Canvas account used for login credentials. A login must be unique to a user and is required to authenticate a specific Canvas account.|
|Trust Link||A virtual link between two Canvas accounts. The trust link goes in one direction from one canvas account to another. However, the interface does not indicate a trust is present.|
|Canvas Account||A Canvas configuration with a unique URL (i.e. institution.instructure.com). For the purpose of trusts, Canvas accounts do not refer to subaccounts.|
|Integration ID||A secondary identifier useful for more complex SIS integrations. An integration ID can be used for a user without affecting the user’s SIS ID.|
User Roles and Expectations
The tables below indicate intended behaviors regarding various activities and user roles for trust accounts.
- Creating a student in both accounts with the same integration ID does not generate a prompt to merge the student.
- When the student is merged within an individual account, neither account was made the home or deleted account.