How do I reset my cache in the Teacher app on my iOS device?

Document created by Canvas Doc Team Employee on May 21, 2018Last modified by Canvas Doc Team Employee on Jun 7, 2018
Version 3Show Document
  • View in full screen mode

You can reset your cache in the Canvas Teacher app on your iOS device. Resetting your cache will clear all information on your device that is specific to the app, including login details, some annotated documents, and app settings.

You may want to use a cache reset if you experience errors when logging in to the app. Because a cache reset will remove app information from your device, you may want to try resetting your password or uninstalling the app first.

After enabling the Reset Cache on Next Launch option, you must force close and relaunch the Teacher app for your cache to reset.

Open Settings

Open Settings

On the home screen, tap the Settings icon.

Open Teacher App Settings

Open Teacher App Settings

In the Settings menu, tap the Teacher link.

Reset Cache on Next Launch

Reset Cache on Next Launch

Locate Teacher Settings [1]. Then tap the Reset Cache on Next Launch button [2].

Notes:

  • After enabling the Reset Cache on Next Launch option, you must force close and relaunch the Teacher app for your cache to reset.
  • The Reset Cache on Next Launch button will toggle to the Off position after the app has launched.
You are here
Table of Contents > Navigation > How do I reset my cache in the Teacher app on my iOS device?

Attachments

    Outcomes