How do I act as a user in the Parent app on my iOS device as an admin?

Document created by Canvas Doc Team Employee on Aug 8, 2018Last modified by Canvas Doc Team Employee on Sep 15, 2018
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If you are an admin, you can act as a user in the Parent app and take any action in the app as if you were the observer. Only account-level users with the Act as users account permission can act as other users. This permission does not apply to sub-account admins.

Open Act as User Menu

Open Act as User Menu

To open the Act as User menu, tap the Act as User button.

Act as User

Act as User

In the User ID field [1], enter the Canvas ID for the user. The domain will already be populated for you [2]. Then tap the Act as User button [3].

Note: The user's Canvas ID can be found as part of the user's URL in the web version of Canvas. Make sure you have the user's ID associated with the correct Canvas URL

View App as User

View App as User

View the Parent app as the user. A colored border [1] and the user's Profile icon [2] will display on every page while you are acting as the user.

Stop Acting as User

Stop Acting as User

To stop acting as user, tap the user's Profile icon.

Return to Account

Return to Account

To confirm and return to your account, tap the OK button.

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