New Analytics: Known Issues

Document created by Renee Carney Administrator on Oct 29, 2018Last modified by Katrina Hess on Oct 11, 2019
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 Official User Group Document

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Updated: 2019-10-11, 8:20am PDT


Current Issues

  • Custom Roles: All role access permissions with Analytics Beta mirror the permissions of the current Analytics, with the exception of custom roles. Custom roles currently inherit the permissions of of the template role (ie. Site Administrator). As a result, there may be some custom roles that will have access to legacy analytics even though Analytics Beta is turned on. In the meantime, Canvas admins may choose to remove the Analytics Beta LTI tool in Account Settings.
  • TA Permissions: Access to the New Analytics Course Navigation link is associated with the View Analytics permission. Access to the Student Context Card is associated with the View Analytics permission and View All Grades permission. Some users, such as TAs, will not be directed to New Analytics data if both permissions are not enabled.

  • CSV Some SIS ID Fields Blank: some data is currently not populating. 



  • 9/21/2019: Student Profile Page Access: Students cannot currently access Analytics Beta from the People page by clicking their name. However, they can view the new data from the Analytics Beta Course Navigation Menu link.
    9/16/2019: Assignment due date: The timestamp is not in local time, and does not match the grade book. As a result, the due date may be inconsistent between these views.  

  • 7/3/2019: Minor tablet UI issues: Tray in Weekly Online Activity view when selecting a week does not close on x-out. Table size continues to expand in some instances.
  • 1/4/2019: CSV SIS ID/Email column blank: this some data is currently not populating.


    5/7/2018: Concluded and Inactive students: These students are currently showing up in Analytics Beta, and should be excluded.

  • 4/29/2018: Last Activity date: The Last Activity date that appears in Analytics Beta does not match the Last Activity date in the People section of the course nav.

  • 4/29/2018: Last Activity and Last Interaction dates not populating: Some courses are seeing "—" instead of a date for these columns in the table below the chart.

  • 3/18/2018: Due Date Override is not being honored: The section card assignment does not show overridden due date.
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