Analytics Beta: FAQ

Document created by Renee Carney Administrator on Oct 29, 2018Last modified by Katrina Hess on Oct 30, 2019
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 Official User Group Document

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I don't see Analytics Beta in Course Navigation. Where is it?

By default, Analytics Beta is hidden. To make this visible, click Settings in your course nav, go to the Navigation tab, drag Analytics Beta from the Hidden section.


Why can't I see data in Analytics Beta?

If Analytics Beta is the first LTI you add to a course, then it will take up to 24 hours after initial launch for data to display. 


What do Last Interaction and Last Activity mean?

  • Last Interaction - The date of last participation prior to the course concluding
  • Last Activity - The date of last page view prior to the course concluding


Learn more about analytics page views and participations.


How is Average Grade calculated?

The Average Grade is the average of all student totals from the Gradebook.


Will students be able to see Analytics Beta?

Yes, if they have permission to view analytics, they can access their analytics through the People page.


How do I delete Analytics Beta for my institution?

Analytics Beta is enabled by the New Course and User Analytics feature option in Account Settings. Canvas admins may choose to not enable New Analytics at this time by not enabling the feature option. 


What are the differences between existing analytics and Analytics Beta?

Analytics Beta has a few notable differences:

  • Analytics Beta displays data by week. This change was made to improve performance. If daily analytics data is required, data can be viewed through other mediums, such as Live Events.
  • The user experience has been simplified to focus on the most pertinent information in a more easily readable format. High and low grades are displayed when selected.
  • A course average for students is currently not available in Analytics Beta; however, it will included in an upcoming feature that allows a user to view data based on a customizable setting by course.


I just created an assignment—why isn’t it showing up in Analytics Beta?

In order to ensure a responsive and scalable experience for users, the new Analytics Beta data refreshes every 24 hours. A time stamp is included above the chart indicating when the last refresh was completed.


How does the Course Grades chart order assignments?

Assignments are displayed by due date with the most recent due date on the right. Assignments without a due date are on the far right.


Where do I see known issues relating to Analytics Beta?

For more information, please see the New Analytics: Known Issues page.


Are page views and participations for mobile included in Analytics Beta?

Yes, page views and participation metrics include an aggregate across all devices used, including Canvas mobile apps.


Use of the tool will not change the underlying data. Users will be able to send messages directly from Analytics, which may increase the use of messages. However, the data itself is not affected.


Why is Analytics Beta not loading for very large courses?

The dimensions that affect Canvas performance are student enrollment and assignments. Courses can be large in either or both of those dimensions. To test the scalability of Analytics we use a metric we call course weight, which is calculated simply by multiplying the number of students by the number of assignments: Course Weight = # of Students X # of Assignments.


For our testing we successfully tested up to a course weight of 50,000. Any courses with a higher course weight may not load. However, any loading behavior in courses with a course weight of less than 50,000 (which is 99.7% of all courses in Canvas) should be reported to the Canvas support team.


How can I provide feedback for Analytics Beta?

The Ideas space is a great place to provide feedback to the product and design teams.


Are dropped students included in Analytics Beta data?

Only enrolled, active students are included in data for Analytics Beta.


What is coming up next for Analytics Beta?

The roadmap for Analytics Beta includes the following upcoming releases:

  • Account Analytics


Available updates for these releases will be noted in Release Notes: Canvas LMS.

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