Studio has a time limit

Document created by Jennifer Chase on Apr 7, 2020
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I have been using studio for only about 2 weeks (starting when the world went to remote). It was ok for a few days then it started giving me a time limit of 15, then 10, then 5 min on screen captured videos. Today I have alternated between 10 and 5min max, not overly connected to clearing my cache, rebooting the machine, logging out of canvas, trying to start screen recorder from the downloaded exe file. 


Ten minutes isn't much and a I KNOW there isn't supposed to be a time limit, but I get one when I start to record (see attached image). HELP!