How do I act as a user in the Student app on my iOS device?

Document created by Canvas Doc Team Employee on Apr 19, 2017Last modified by Canvas Doc Team Employee on Jul 24, 2018
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Acting a user allows admins to login as the user without a password. You can take any action as though you are the user but the audit logs will show that you performed the tasks while acting as a user. Only admins with the correct permissions can act as other users.

You can act as a user from the User Menu. Make sure you have the user's ID associated with the correct Canvas URL.

The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.

Note: When acting as a user, language preferences do not apply and will always be shown in the default language.

Open User Menu

Masquerade via Profile

To open the User Menu, tap the Menu icon.

Open Masquerade Feature

Open Masquerade Feature

Tap the Act as User link.

Note: If the Act as User link is not available in your User Menu, you do not have the permission to perform this action.

Enter User ID

Enter User ID

In the User ID field [1], enter the Canvas ID number for the user. The domain will already be populated for you [2]. Then tap the Act as User button [3].

Note: The user's Canvas ID can be found as part of the user's URL in the web version of Canvas. Make sure you have the user's ID associated with the correct Canvas URL.

View App as User

View App as User

View the Student app as the user. A magenta border [1] and the user's Profile icon [2] will display on every page while you are acting as the user.

Stop Acting as User

Stop Acting as User

To stop acting as user, tap the user's Profile icon.

 

Confirm Stop Acting as User

To confirm and return to your account, tap the OK button.

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