Canvas K-12 Study Hall: SOS! Getting Help from Canvas

Created by Quin Swallow Employee on Aug 23, 2018

Thursday, October 11, 2018 at https://instructure.zoom.us/j/585337893

Starts at 10:00 AM ยท Ends at 11:00 AM, MDT (America/Denver)

  • Quin Swallow
  • Lesley Malone
  • Danna Bruns

Instructure is literally TEAMING with people whose job it is to help you. But where do you go when you need assistance? Do you start with Customer Success? Or should you contact Canvas Support? How can you make sure you are getting the fastest assistance possible, through the best channels?



In today's Webinar, we'll explain the different roles of Canvas Customer Success and Canvas Support, and we'll give you some clear tips on where to go, what to ask, and how to get the fastest solutions possible. Plus, we'll give you a handy reference sheet that will guide you to the best, fastest help the next time you need a hand.


Join us live at the following URL:



A recording will be posted for viewing on-demand shortly after the Webinar.