• How to Set Up Google Analytics for Canvas

    Using Google Analytics means that your institution is subject to Google's terms of service. Please verify with your institution's legal team before installing Google Analytics in your Canvas instance to ensure that yo...
    Jeremy Perkins
    last modified by Jeremy Perkins
  • Trying to understand more about JIT provisioning, SIS CSV imports and "sticky" fields

    I thought I'd ask the community if you know the answers to these questions at the bottom of this post.   We use both JIT provisioning and a user SIS CSV upload. We're considering only doing an hourly user upload...
    Steve Stratoti
    last modified by Steve Stratoti
  • Issues disconnecting users.

    Hi there,   I'm not a fan of Canvas anyway but this week has been extremely testing / embarrasing for me and a colleague due to basic functionality not being available in this VLE.   Basically, we have had...
    Cameron Barlow
    last modified by Cameron Barlow
  • Hide PEOPLE tab for all courses

    Hi all, Is there a a way to hide PEOPLE tab for all courses as default? I have been using the API Live but that only work for 1 course at a time. Thanks
    Quan Nguyen
    last modified by Quan Nguyen
  • Deploy Sub Accounts Now or Later

    I am ready to get sub accounts working in my Canvas instance, but honestly, I am a bit nervous with all that is going on. The pros I am looking for is division reps being able to make division announcements, template ...
    Darnell Kemp
    last modified by Darnell Kemp
  • Sub-Account Admin cannot edit user details

    Hi everyone,  I have given account admin status to a user within a sub-account of our instance. They can do everything as an admin within the sub-account except edit user login/add new user login. I need th...
    Marie Roberts
    last modified by Marie Roberts
  • JavaScript to Quickly Import a Template Course

    Like many of you out there, here at Utah State University, we are struggling to move all of our classes online in an absurdly short period of time in response to COVID-19.   To help speed up the process, I have ...
    Kenneth Larsen
    last modified by Kenneth Larsen
  • Archiving/roll-over procedures

    Hello, I am looking into archiving procedures for our VLE platform. As we are a university originally born in Scotland but now with 5 global campuses, I thought that the best way of creating a hierarchical structure ...
    Mari-Cruz Garcia
    last modified by Mari-Cruz Garcia
  • Jenzabar SIS and Canvas data uploads

    I'd like to reopen this conversation.  We still do not have a working SIS data upload system due to issues related with the tables in our Jenzabar registration module and how that office is dropping students from...
    Rona Tyger
    last modified by Rona Tyger
  • How to delete accounts of graduated students?

    How do you carry out deletion of student accounts from your Canvas? Because of GDPR regulations we cannot let data of students stay in Canvas after students have graduated 
    Irma Mänty
    last modified by Irma Mänty
  • Arc Video Analytics?

    We are trying to locate Arc video analytics in Canvas. We are looking to see usage and functionality vs Panopto student video assignment submission.
    Jason Zadra
    last modified by Jason Zadra
  • User account e-mail 'memory'?

    Greetings!   I have a weird situation occurring. A mistake was made when the user account was created for the user Nichole, shown below. Zach's email was put in by mistake. The mistake has been corrected, but se...
    William Poillion
    last modified by William Poillion
  • Weaknesses in Process for Manually Adding Users

    Hello, While our students and instructors are created and authenticated via integration with LDAP, we have a category of users that we create manually in Canvas using the "+People" button in the account Admin section...
    Michael Keen
    created by Michael Keen
  • Change Password Setting in Profile Edit Settings Page

    A user on our instance contacted us about not being able to locate the "change password" setting in their profile edit settings page. (for reference, see How do I change my login password as a student? )....
    Logan Murray
    last modified by Logan Murray
  • "Sticky" changes to student's status in a course

    We are encountering a problem where the official SIS data for students' status is not what we want it to be. It will likely be some time before we can change the underlying business logic that determines a studen...
    Michael Nardell
    created by Michael Nardell
  • Change of Default in Check Mark in the Ratings

    Regards,  I would like to know if there is any way where I can change the default Check that appears in the box ?. This so that you can calculate the scores counting all the empty modules.  This is because w...
    Jean Rivera
    last modified by Jean Rivera
  • Change Login ID for existing users

    We currently use username (jdoe) as login ID but for the purposes of changing our authentication method might need to change to email address (jdoe@xxxxxx.edu).  What are the implications of doing so?  Would...
    last modified by vrichter@exeter.edu
  • Admin access to course statistics page?

    I'm having trouble deciphering the admin roles.  A department wants an admin role for an auditor that can't edit grades or course content, but can see it all.  I have it all set, except I can't seem to get t...
    Anthony Bunag
    last modified by Anthony Bunag
  • Moving Subaccounts within an Existing Hierarchy

    Accounts & Subaccounts & Sub-subaccounts, oh my!    My institution has an established set of subaccounts within the root account that we have worked within for the past five years. We have been expa...
    Bobby Mandell
    last modified by Bobby Mandell
  • Report to run for missing SS ID / User ID

    Is there a report I can run that will show me user accounts that are missing a user_id (also refered to as SS ID)?  These accounts were most likely created manually.  I ran the "SIS Export" but it seems to o...
    Justin Brooksby
    last modified by Justin Brooksby