• Change Password Setting in Profile Edit Settings Page

    A user on our instance contacted us about not being able to locate the "change password" setting in their profile edit settings page. (for reference, see How do I change my login password as a student? )....
    Logan Murray
    created by Logan Murray
  • Incorporating Mute/Hide option for New Gradebook

    In New Gradebook, has anyone dealt with, or heard about restrictions concerning grading exams early, and not having the Mute/Hide Grade functionality available? I have two professors that experienced this last night. ...
    Craig Donahue
    last modified by Craig Donahue
  • Securing SCORM links

    Hi there, I noticed when publishing a SCORM file in Canvas, the resulting URL seems to be publicly accessible. Is this correct or am I doing something wrong? Is there a way to ensure that only logged-in users are abl...
    Sharna Bregman
    last modified by Sharna Bregman
  • Reports on Eportfolio Use

    I am an admin for our Canvas instance and we have a few teachers interested in using the eportfolio application.  Is there any report that can be run to tell me how many students/teachers are using eportfolios? &...
    Brenda Adrian
    last modified by Brenda Adrian
  • Data Services page keeps refreshing on MacBook Safari

    I have successfully added the Data Services to my Canvas admin menu. However, when I click on it, the screen keeps refreshing and will not display the content. I'm using MacBook Pro running Mojave. Does anyone have an...
    Stefanie Sanders
    created by Stefanie Sanders
  • Access denied message when attempting to Act As a colleague

    Hi Canvas brains trust,   One of our teachers is experiencing a strange problem when they try to masquerade as a colleague. Perhaps someone can explain what's going wrong.   The two teachers have iden...
    Stefanie Sanders
    created by Stefanie Sanders
  • Canvas Rollout Editable Printables

      In my role as a Principal Consultant at Instructure, I work closely with our customers during their transition to Canvas. Using our Canvas Success Model, I help schools connect their vision for teaching and lea...
    Stefanie Sanders
    created by Stefanie Sanders
  • Support vs CSM: When to file a ticket and when to ask your CSM

    We know it can be confusing when you have so many avenues to take when a Canvas question arises. In order to save your time and maximize the resources your institution has paid for, we have created a guide for you to ...
    Lauren Lortsher
    last modified by Lauren Lortsher
  • Are your Instructional Designers considered faculty or staff?

    In your organization, are your Instructional Designers considered faculty or staff as their primary designation?  I know many IDs also teach, so my question is more about the primary job function of an Instructio...
  • Getting an Edge on Student Feedback and Communications

    I am ever grateful for all of the resources, tips, best practices, and tools created by and for the Canvas Community. I do not think any of us could do our jobs at all without the ever-present advice and help of the c...
    Nancy LaChance
    last modified by Nancy LaChance
  • Nightly import error

    We have a process that runs nightly which sends our zipped csv files to Canvas.  It recently stopped working.  I am getting the error: ERROR: Could not send file to Canvas.  The remote server returned a...
    Stefanie Sanders
    created by Stefanie Sanders
  • Adding SIS ID to a user manually

    Hi All   Is it possible to add a SIS ID to a users account manually ?  I forgot to add a SIS ID for a user.   Regards   Mandeep
    Stefanie Sanders
    created by Stefanie Sanders
  • Tables in Canvas

    Does anyone have a block/ module that allows timetable to flow from their SIS/ timetabling package???  Any reasons for and against??
    Stefanie Sanders
    created by Stefanie Sanders
  • Microsoft immersive reader installation

    Anyone know how the microsoft immersive reader works with Canvas? Saw this press release posted on twitter https://www.prnewswire.com/news-releases/the-microsoft-immersive-reader-comes-to-instructure-canvas-30093741...
    Melissa Buonato
    last modified by Melissa Buonato
  • 3rd party chemistry drawing tool?

    We have teachers in Chemistry who need students to be able to 'draw' and submit such mystical things as this:   [edit: this image won't embed for some reason but you can see it here]   I've seen feature re...
    Adam Craik
    last modified by Adam Craik
  • Multiple values in the LIVE API

    Hi,   I'm creating custom gradebook columns using the live API. Is it possible to enter multiple values for the course_id field or must it be done one-by-one? Example here:   Thanks!
    Stefanie Sanders
    created by Stefanie Sanders
  • Canvas Permission Updates

    Hello Canvas Admins!   We appreciate all of the feedback we've received regarding the need for better communication of permission updates.   This purpose of this document is to inform you of any updates or...
    jlafrance@instructure.com
    last modified by Erin Hallmark
  • Instructure to be Acquired by Thoma Bravo

    Instructure Enters Into a Definitive Agreement to be Acquired by Thoma Bravo  Anyone else heard this? I wonder what changes will now be coming?
    Millie Serna
    created by Millie Serna
  • How do I enable SIS Import for a vanilla Docker instance of Canvas?

    I'm using this Docker image to do some LTI related development.  I'm trying to bulk upload data for test purposes, but have been unable to find a way to turn on SIS Imports.  I found this article which state...
    Stefanie Sanders
    created by Stefanie Sanders
  • Customised Reporting URGENT AND IMPORTANT

    Could you please advise if the following reports can be generated easily by default or will it need to be coded in or set up by Canvas team? We are looking for ideally a one-click solution (if not then a simple soluti...
    Stefanie Sanders
    created by Stefanie Sanders