• Help With Custom Menu Icons and Script

    Hello, community. I am hoping you can provide me with some assistance as I pose these series of questions. Thanks so much!   First, a little background... We utilize some code (I believe generously borrowed f...
    Kenneth Rogers
    last modified by Kenneth Rogers
  • The student's uploaded assignment is empty...Why?

    Hi! A student is having a strange issue; when she tries to upload a file in an assignment, the document becomes empty. This has happened to two different students. I don't understand why this happens or how to resolv...
    Rebecca Asker
    last modified by Rebecca Asker
  • Grading with a Rubric in Canvas and why???

    We use a Rubric to grade in Canvas.  A lot of instructors complain that when they click in the rubric to score students and then save the grade does not transfer to the assessment section of the Canvas grade book...
    Christine Partite
    last modified by Christine Partite
  • Canvas data dumps: full history or delta?

    Hi,   I'm using the canvas-data-sdk package to download Canvas data via its API in Python.  I've been using the following commands:   ``` canvas-data -c config.yml list-dumps # lists the daily dumps ...
    Stefanie Sanders
    created by Stefanie Sanders
  • Do LTIs slow down canvas?

    My organization makes external pages to supplement online courses on canvas. We are thinking of making an LTI to inject these static sites into the courses and be able to pass back a grade for completion. That would b...
    Stefanie Sanders
    created by Stefanie Sanders
  • How to delete accounts of graduated students?

    How do you carry out deletion of student accounts from your Canvas? Because of GDPR regulations we cannot let data of students stay in Canvas after students have graduated 
    Irma Mänty
    last modified by Irma Mänty
  • Arc Video Analytics?

    We are trying to locate Arc video analytics in Canvas. We are looking to see usage and functionality vs Panopto student video assignment submission.
    Jason Zadra
    last modified by Jason Zadra
  • User account e-mail 'memory'?

    Greetings!   I have a weird situation occurring. A mistake was made when the user account was created for the user Nichole, shown below. Zach's email was put in by mistake. The mistake has been corrected, but se...
    William Poillion
    last modified by William Poillion
  • Does anyone use a direct connect from Canvas to Rediker?

    We currently use Rediker as our LMS and Canvas to keep all grades.  We currently do not have a direct connect.  We go through Clever.  I wanted to see if there was anyone out there that uses the direct ...
    Stefanie Sanders
    created by Stefanie Sanders
  • Is there a way to simultaneously use two different authentication types?

    Is it possible to use CAS and SAML simultaneously for authentication? I'm only seeing options to position them (1,2 3, 4 etc.), with "1" as a default.   What I'm really looking for is a user to have the ability...
    Stefanie Sanders
    created by Stefanie Sanders
  • New York Times LTI gone?

    A faculty member pointed out that when they search for content using the NYT LTI it was not returning results.  I was going to drop and reinstall it but it seems to have left the Edu Apps site.  Is anyone st...
    Andrew McDonald
    created by Andrew McDonald
  • Change Password Setting in Profile Edit Settings Page

    A user on our instance contacted us about not being able to locate the "change password" setting in their profile edit settings page. (for reference, see How do I change my login password as a student? )....
    Logan Murray
    last modified by Logan Murray
  • Securing SCORM links

    Hi there, I noticed when publishing a SCORM file in Canvas, the resulting URL seems to be publicly accessible. Is this correct or am I doing something wrong? Is there a way to ensure that only logged-in users are abl...
    Sharna Bregman
    last modified by Sharna Bregman
  • Reports on Eportfolio Use

    I am an admin for our Canvas instance and we have a few teachers interested in using the eportfolio application.  Is there any report that can be run to tell me how many students/teachers are using eportfolios? &...
    Brenda Adrian
    last modified by Brenda Adrian
  • Data Services page keeps refreshing on MacBook Safari

    I have successfully added the Data Services to my Canvas admin menu. However, when I click on it, the screen keeps refreshing and will not display the content. I'm using MacBook Pro running Mojave. Does anyone have an...
    Stefanie Sanders
    created by Stefanie Sanders
  • Access denied message when attempting to Act As a colleague

    Hi Canvas brains trust,   One of our teachers is experiencing a strange problem when they try to masquerade as a colleague. Perhaps someone can explain what's going wrong.   The two teachers have iden...
    Stefanie Sanders
    created by Stefanie Sanders
  • Nightly import error

    We have a process that runs nightly which sends our zipped csv files to Canvas.  It recently stopped working.  I am getting the error: ERROR: Could not send file to Canvas.  The remote server returned a...
    Stefanie Sanders
    created by Stefanie Sanders
  • Adding SIS ID to a user manually

    Hi All   Is it possible to add a SIS ID to a users account manually ?  I forgot to add a SIS ID for a user.   Regards   Mandeep
    Stefanie Sanders
    created by Stefanie Sanders
  • Tables in Canvas

    Does anyone have a block/ module that allows timetable to flow from their SIS/ timetabling package???  Any reasons for and against??
    Stefanie Sanders
    created by Stefanie Sanders
  • Multiple values in the LIVE API

    Hi,   I'm creating custom gradebook columns using the live API. Is it possible to enter multiple values for the course_id field or must it be done one-by-one? Example here:   Thanks!
    Stefanie Sanders
    created by Stefanie Sanders