• Studio: Locating Failed Uploads

    I've gotten a few reports from staff who are receiving an error in Studio when they try to upload a screen recording: " "Failed to encode! Are you on a restricted computer at a school or business". Who receives the er...
    Audra Agnelly
    last modified by Audra Agnelly
  • Mobile Posting with Studio

    Hello, everyone!   I'm very interested in specifics about how Studio behaves on Mobile devices, specifically for a student to post their own Studio video to a Discussion. I have read the Guides for bot...
    Alexander Mitchell
    last modified by Alexander Mitchell
  • Lost video in Studio

    I canceled a video that was uploading in Studio.  Now I can't find it.  Is there a way to retrieve it?
    Stefanie Sanders
    created by Stefanie Sanders
  • How to put reactions on Studio questions

    I have a question about Studio; I've looked at all the manuals but can't find an immediate answer. Below you can see that I asked 2 questions about this video. Students answer every question. Now I would like to resp...
    Stefanie Sanders
    created by Stefanie Sanders
  • Is it possible to add closed-captioning to a YouTube video in Arc?

    I uploaded a YouTube video into Arc and I am not able to add closed captioning.  Will it be possible to add CC to YouTube videos uploaded into Arc?
    Heather Rozar-Bergmann
    last modified by Heather Rozar-Bergmann
  • Can I get a link to a video uploaded to a course by another instructor?

    Our instructors want to have a shared video repository that allows them to get the share link from a video that they did not upload. If there is a way to do this I have not been able to find it.  It appears that ...
    John Willingham
    last modified by John Willingham
  • User/Shared Collections - features?

    Hello -  I have a few questions about the features for the User/ Shared Collections in development.  My general understanding is that it will be possible to share a folder containing uploaded content wi...
    last modified by fernerj@erau.edu
  • Allowing ARC to access my camera

    I am having a difficult time trying to allow ARC to access my camera and microphone. I am on a mac if that makes a difference. I have cleared cache and browsing history, updated flash, but I still get the message "all...
  • How to link to Studio videos in a Canvas Page?

    I'm building a page with videos in my Studio, but rather than embedding each video I'd like to use a standard HTML link. Is there any way to do this and still have access to student video analytics? I can't seem to fi...
  • Canvas Studio Uploading Issue

    I went to Canvas Studio and clicked on Record, and then went to screen capture. It made me download Screen Recorder Launcher and this is where I did my recording. Now I want to upload it to Canvas Studio and it says "...
  • Open-Ended Studio Questions

    Hi all,    I'm wondering if Studio either supports, or is planned to support open-ended responses in their quizzes (like the Canvas Quizzes essay question option). I have been using EdPuzzle, which off...
    Rees Wilson
    created by Rees Wilson
  • Canvas Studio beginner

    Hi Everyone, I am looking to learn more about Canvas Studio. I would like to start by adding narration to PowerPoint lectures or Word/PDF documents. I hope to learn as much as I can about what Canvas Studio has to of...
    Stefanie Sanders
    created by Stefanie Sanders
  • Screen Capture Editing Tools for Studio

    We just started using Arc (now Stuido) this last week (yes, total newbie!!) and as we went to build our Internal training guides realized that there wasn't a lot of documentation offered on how to use the Screen Captu...
    Kona Jones
    last modified by Kona Jones
  • Studio comments feature not available in groups

    I am testing a group discussion assignment that asks students to post replies that include Studio videos. It appears that the comments feature does not display in any group item even if it is selected when embedding ...
    John Willingham
    created by John Willingham
  • Mac Catalina and Studio

    We discovered this week that Mac Catalina is conflicting somehow with Studio.  The only option for recording is Screen Capture.  Neither the Webcam nor the "Picture-in-Picture" options are working. Does anyo...
    Stefanie Sanders
    created by Stefanie Sanders
  • Studio Screen Capture Bug in macOS Catalina 10.15

    When doing a Screen Capture in Canvas Studio, the option to record from a webcam in addition to recording the screen isn't working. I've tried it on 2 different Macs running macOS Catalina (10.15) in Google Chrome and...
    Gannon Nordberg
    created by Gannon Nordberg
  • Error when captioning in Mandarin

    One of our faculty recently tried using Studio and adding Mandarin captions for a video for her Chinese course. When she tried to add the Mandarin captions, she received an error message. Has anyone else had errors wi...
    Kristen Allen
    last modified by Kristen Allen
  • Studio Quiz - Lock video navigation?

    Is it possible to force students to respond to an embedded Studio quiz before giving them the Rewatch/Continue option?   This is a feature that we really like in our Panopto quiz tool: 
    Kristen Allen
    last modified by Kristen Allen
  • Transcriptions for Studio Recordings

    Since this is not noted in the documentation and is a feature of Studio, Support suggested I create this discussion so others are aware of it. You can get a transcription of any Studio recording that has added Captio...
    Stefanie Sanders
    created by Stefanie Sanders
  • Screen capture upload failing on Mac with Catalina

    I noticed today that when you try and upload a video using the screen recorder I am now generating the issue of the upload failing. The error states that my network must be blocking the upload, but there are no restri...
    Jesse Buchholz
    last modified by Jesse Buchholz