• Error when captioning in Mandarin

    One of our faculty recently tried using Studio and adding Mandarin captions for a video for her Chinese course. When she tried to add the Mandarin captions, she received an error message. Has anyone else had errors wi...
    Kristen Allen
    last modified by Kristen Allen
  • Studio Quiz - Lock video navigation?

    Is it possible to force students to respond to an embedded Studio quiz before giving them the Rewatch/Continue option?   This is a feature that we really like in our Panopto quiz tool: 
    Kristen Allen
    last modified by Kristen Allen
  • Screen capture upload failing on Mac with Catalina

    I noticed today that when you try and upload a video using the screen recorder I am now generating the issue of the upload failing. The error states that my network must be blocking the upload, but there are no restri...
    Jesse Buchholz
    last modified by Jesse Buchholz
  • Can I make students rewatch a previous section if they miss a question in a Canvas Studio video quiz?

    Sorry if this question is answered somewhere else; I couldn't find the answer in my searching. I'm trying to make a video lesson for a day when I'm out of class. I'm wondering what happens if a student answers a ...
    Stefanie Sanders
    created by Stefanie Sanders
  • Studio Video Description

    I don't see in the Studio roadmap addressing video description.  Am I missing it, or does this need to be added?
    Clint Jacobsen
    last modified by Clint Jacobsen
  • Does anyone use third-party caption providers with Arc?

    We use a third-party captioning service that integrates very nicely with our lecture capture software. Basically, the workflow is: Faculty create and upload their content. They either contact us to request captions ...
    Kristen Allen
    last modified by Kristen Allen
  • Effeciently Editing Captions in Studio

    Would anyone have any suggestions on how to efficiently edit captions on the Studio videos since scrolling up and down as the video is playing would take too long. I tried opening the video on a new tab, but then the ...
  • Can't highlight/copy Studio public link in Firerox

    Someone came to me reporting that they could not copy the public link from their Studio videos. They said they are using Firefox. I was able to replicate the issue.  When creating a public shareable link in Stud...
    Troy Carroll
    last modified by Troy Carroll
  • How to disable captions notifications

    I am looking for a way to disable the email notifications that we receive when we create automatic captions.   Every videos I upload to my studio account has an automatic process for generate the captions, but a...
    Fábio Sousa
    last modified by Fábio Sousa
  • Studio - rewatch video without retaking quiz?

    Am I missing a setting that lets students rewatch Canvas Studio videos without taking the quiz again? If they've already passed the quiz, but want to reference the AWESOME video teaching content, seems they should be ...
  • Studio (ARC) Media URL

    Hi - Quick question re: Studio (ARC).  The process of embedding Studio media using the Rich Content Editor is quick and easy, but what I can't seem to figure out is a way of just adding the media url...
  • Editing a video that has been uploaded in to Studio

    Is there a way to easily edit (cut, trim, etc) a video in Studio that has either already been processed and saved in "My Uploads" or that has been uploaded from my desktop?
    Nicole Nelson
    last modified by Nicole Nelson
  • Teacher recording w/ Arc on iOS app?

    Is it possible for a teacher to record with Arc using the iOS Teacher app (or Android)?  We have Math teachers using iPads and would like to record their 3-5 min math videos for homework assignments.  Right ...
    Beth Crook
    last modified by Beth Crook
  • How to edit timing of ARC video captions

    The captions for videos in ARC are awful!  Does anyone know how I can edit the timings and not just the word content?  They are missing entire sentences of spoken word. Very frustrating!
  • Allow ARC to access my webcam

    Canvas is asking me to "allow ARC to access my webcam". I accidentally turned it off and don't know how to get it back on.
  • Video upload

    How do I upload a studio created video to a discussion post?
  • How can I add captions to a media comment in SpeedGrader?

    Using the media caption option to record comments for student submissions. How can I add a video with captions? I tried adding a link to a Studio recording, but the links are not clickable. The student would need...
  • Is Studio now standard in Canvas?

    Is Studio now standard with Canvas or is Studio/Arc an add on for an additional cost? If there is an associated cost is it per user?
    last modified by gailc@cciu.org
  • Name change from Arc to Studio

    Any word on when the icon will change to Studio in Canvas and what the actual icon will look like?  My users are already confused that the Guides say Studio instead of Arc.  I want to send a campus-wide mess...
    Amy Ward
    last modified by Amy Ward
  • Problems with Studio/Arc Screen Recorder

    The screen recorder available through ARC is suddenly not working, although I've used it before. It asks me to download the program, which I have from before. Even after deleting and downloading again, it's not workin...