• How do I enable ARC videos for students to see them?

    I have added media to ARC, but do not know how to enable student viewing.
  • Arc webcam capture observation

    I've noticed that when using the webcam capture that I really shouldn't be touching the mouse at all.   If I were to use the mouse and click someplace on the screen the webcam capture interface is then inter...
    last modified by fernerj@erau.edu
  • Arc webcam access with a !

    how do i allow Arc to access webcam to record video in canvas khill@apu.edu
  • ARC - moving from files to ARC

    I have quite a few videos in my files that I have embedded in pages. Can I move those easily into my ARC library? Where would I find those directions?   Thanks for your help. Theresa
  • how do I download Arc Analytics usage information for an entire class all at once?

    I need to be able to download for the entire class at one time the Arc analytics. Specifically, I need to be able to download for all 150 students at once a report that indicates which students viewed the video. I'd a...
    Stefanie Sanders
    created by Stefanie Sanders
  • Can't Use Screen Recorder for Arc

    I reached out to Canvas Support recently, because myself and another faculty member can't use the Canvas Screen Recorder for Arc. I have the cache cleared in Firefox every time I close it and in Chrome's Incognito Mod...
  • User typed comments in Arc video, not submission

    Hi everyone!  Looking for some quick help, if anyone has any advice to offer.  A user was to submit a 75 minute video as an assignment and then type all of their comments into the video for reflection, feedb...
    Beth Crook
    last modified by Beth Crook
  • How to disable the comments of an ARC video

    Is there a way to disable comments for an Arc video?
    Luc Van Cauwenberge
    last modified by Luc Van Cauwenberge
  • ARC API: How to associate a collection with a user

    I am searching in arc api docs a way to associate an already existing collection to any user but i can't find any endpoint to do it, really don't exist a way to do it through API? The only way that i realized is manua...
    Fábio Sousa
    created by Fábio Sousa
  • Problems With ARC Viewing Data

    I require my students to view certain videos that I've uploaded to ARC, but I don't wish to embed quiz questions in them. I've run into several problems with these assignments. First, it appears that the only way I ca...
    George Halsell
    created by George Halsell
  • Issues with Arc Media sharing

    Hi!  So I just started using Arc, and I'm quite frustrated with how it works, particularly with regard to sharing to my students.  I don't want to create a public link because I want to be able to see whethe...
    Stefanie Sanders
    created by Stefanie Sanders
  • Arc Media Library videos not visible to students

    When my students access the Arc Media Library, they say there are no videos in the library (all lectures have been uploaded and appear for us). Is there anything we have to do for them to be able to access them from t...
  • Page not found?

    Anyone getting this message when trying to access their ARC media?
    last modified by ysmalls
  • Arc encryption standard?

    What is the encryption standard for Arc when used in conjunction with Canvas?  Is it HIPAA-Hitech compliant?
    Kona Jones
    created by Kona Jones
  • ARC "page not found"

    Who else is seeing this issue when some instructors click the Arc global navigation option?  It's one of the worst things possible for them to see the first week of classes...
    Kona Jones
    created by Kona Jones
  • How do you get to video editing w/o first recording?

    Sometimes users just want to edit the video they recorded earlier, not start a new recording.  A link or button showing in both the Canvas integration and Arc site (".instructuremedia.com/collections/user") dashb...
    Clint Jacobsen
    last modified by Clint Jacobsen
  • Can you add comments to an Arc video for students to view without enabling student comments?

    Is it possible for a teacher to leave comments on an Arc video to share with students but not allow student commenting? When I have uploaded a video and added comments the only way students could see my comments was i...
    Stefanie Sanders
    created by Stefanie Sanders
  • Allow comments for Arc video in Canvas group

    Hi,   Our students use Arc to share the video's they made. They do this in groups in Canvas in a discussion.   When they click the blue Arc video button in the WYSIWYG editor, they can allow comments, but ...
    Tobe Baeyens
    last modified by Tobe Baeyens
  • Arc Media List through API

    Hi,     In the ARC media library API documentation , there is no API to fetch the list of media in a collection. What is the way to get all media items in a collection through API?   Re...
    Shriram Manoharan
    last modified by Shriram Manoharan
  • How to find how many Canvas courses/users are using Arc?

    While Admin can view the amount of user accounts that exist from the admin dashboard, there currently aren't any indicators or metrics that display how many of those accounts are active Arc users. It wo...
    Izabella Bagdasarova
    last modified by Izabella Bagdasarova