rogrant@nmsu.edu

The mysterious world of Canvas Mobile (to an Admin anyway)

Blog Post created by rogrant@nmsu.edu Champion on Mar 8, 2017

Our campus has been live with Canvas since the Summer of 2012.  One of the big draws was Canvas Mobile and the ability for Canvas to play nice with mobile devices.  Our shop was small (4 full time employees) and has gotten even smaller (now down to just 2) as we support 24,000 students and 1500 faculty.  Due to this fact, mobile support for our users has eluded us.  We are actually starting to turn to our faculty and our Student Technology Advisory Committee to help answer some of the questions our students experience.  We are also escalating all of our mobile issue to Instructure Support and utilizing the Canvas Mobile Users Group group as well.  As an admin, I want to be able to answer everyone's questions all the time, but that is just not possible sometimes.  Thank goodness for all of the support of the Canvas community.

 

Robbie

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