• How do I fix the QR code for a self hosted Canvas

    While trying to access the QR code for a self hosted instance we receive the following error: doFetchApi received a bad response: 404 Not Found     Who could point me in the right direction. Thanks.
    Stefanie Sanders
    created by Stefanie Sanders
  • Canvas Student App and Cisco WebEx

    Hello! Hope everyone is staying safe and sane. A quick question - is Cisco WebEx supported by the Canvas Student app? Thanks in advance, Nancy Webb
    Nancy Webb
    created by Nancy Webb
  • Does Canvas app have limited functionality?

    Hello all!   I'm having two issues with the Canvas Student app (on Android - haven't tested IoS), that I'm getting no help from Canvas support on.   1. Does the app support the use of buttons? I've created...
    WSET London
    last modified by WSET London
  • Element Toggler

    I used the element toggler to in our knowledge checks within our courses.  They are convenient  to use.  I noticed that they don't work within the app.  Is there a plan to get the element toggler t...
    Carrie Mae Khouzani
    last modified by Carrie Mae Khouzani
  • Canvas Mobile Apps on 2019 and Later Huawei Devices

    Sorry for such a very late post. On February 21, 2020, Google announced that Google's apps and services will not be available for preload or sideload on Huawei devices made available after May 16, 2019. This includes ...
    Kelvin Dean
    last modified by Kelvin Dean
  • Why can’t mobile reply in line to discussion?

    I’ve looked but I can’t find this. Please direct if this is a repeat.   Is there a reason you can’t reply in line to discussions in the mobile app? On the web you can still read and interact wit...
  • Student App network error

    Has anyone encountered this issue on their EDU WiFi network?   For iOS devices only users on our EDU WiFi network are experiencing a Server Error - "401 - Unauthorized: Access is denied due to invalid crede...
    Joe Fahs
    last modified by Joe Fahs
  • Problems with Mobile App and Media Server Authentication

    Hello Canvas: I'm working at a fully online college where we use a digital assets server for ease of content management. Unfortunately, students using the Canvas mobile app are not able to see embedded media...
    Kona Jones
    created by Kona Jones
  • Custom config for student app

    Has anyone tried deploying the student settings to enable "Reset cache on next launch"? I tried the following code to configure it through the student app from our MDM, but that doesn't work.    <dict>...
    Kona Jones
    created by Kona Jones
  • Concluded Groups on Mobile App

    We are receiving requests from students to remove the groups that they were a part of in prior terms from the dashboard of the mobile app. Has anyone else experienced this?   The course moves into concluded sta...
    Kona Jones
    created by Kona Jones
  • List of Possibilities/Limitations of Canvas Student?

    Hi folks,   I'm wondering if there's a list anywhere of what is and isn't possible/recommended in the Canvas Student app. Some colleagues at Penn are working on enhancing our documentation on this, and I thought...
    Linda J. Lee
    last modified by Linda J. Lee
  • How Can I Target Elements in iOS and Android Apps for Custom JS?

    We run custom CSS and JS in our middle school for a customized grading scheme. For the most part this works very well on the web view. More parents are requesting use of the mobile apps, so I am looking at implementin...
    Alan Jeppson
    last modified by Alan Jeppson
  • Is anyone using custom CSS to make the mobile web experience better?

    I was wondering if anyone has customized their CSS to make the mobile web version of Canvas better. I know I can add a mobile CSS for the app and am already looking at those options to bring the in app experience...
    Matthew Jennings
    last modified by Matthew Jennings
  • Are your links to specific modules working in mobile?

    Howdy,   I use the Canvas App on my Android phone and my links to specific modules on the modules page (from a wiki page) are not behaving as they should. For instance, when I'm trying to goto Lesson 4, it used ...
    Sharmaine Regisford
    last modified by Sharmaine Regisford
  • Wrong Assignment Dates appearing using the App

    Good morning!  I am working with a student, who, on the mobile app, is seeing old due dates for assignments.  She sees the correct due dates on her laptop.  This is occurring for only one course.  ...
    Nancy Webb
    last modified by Nancy Webb
  • Canvas Mobile - Media Submissions Fail (Marked as Successful)

    Hi Canvas Community,   I wanted to see if anyone else experienced this same issue my instutition is. There are 2 scenarios, and they all got resolved either with time (without a known solution) or repeating send...
    Stefanie Sanders
    created by Stefanie Sanders
  • A Speed Grader on iPad Pro problem

    I beg your pardon if I am asking a silly question. However, I am new to Canvas and did not find an answer when searching the web and these communities. In short: It is the problem described here:   Canvas Teache...
    Stefanie Sanders
    created by Stefanie Sanders
  • How can I make an assignment or text on the modules page invisible in the canvas student app?

    Stefanie Sanders
    created by Stefanie Sanders
  • Why doesn't Canvas Work with iPad1?

    I currently use a MacBook, an iPhone 7Plus running the most current iOS. Additionally, I have a first generation iPad that runs iOS 9.35 and is also up to date. I checked for an update before I sat down to write this....
    created by awilliams
  • iOS 6.6-How do we preset host account on managed devices?

    1st bravo on the great updates and rolling them out before school starts! One of the listed improvements has been something we've been waiting for: "Allowed school to preset the host account for login on managed dev...
    Lisa Pack
    last modified by Lisa Pack