• Wrong Assignment Dates appearing using the App

    Good morning!  I am working with a student, who, on the mobile app, is seeing old due dates for assignments.  She sees the correct due dates on her laptop.  This is occurring for only one course.  ...
    Nancy Webb
    last modified by Nancy Webb
  • Student App network error

    Has anyone encountered this issue on their EDU WiFi network?   For iOS devices only users on our EDU WiFi network are experiencing a Server Error - "401 - Unauthorized: Access is denied due to invalid crede...
    Joe Fahs
    last modified by Joe Fahs
  • A Speed Grader on iPad Pro problem

    I beg your pardon if I am asking a silly question. However, I am new to Canvas and did not find an answer when searching the web and these communities. In short: It is the problem described here:   Canvas Teache...
    Stefanie Sanders
    created by Stefanie Sanders
  • How can I make an assignment or text on the modules page invisible in the canvas student app?

    How can I make an assignment or text on the modules page invisible in the canvas student app?
    Stefanie Sanders
    created by Stefanie Sanders
  • Why doesn't Canvas Work with iPad1?

    I currently use a MacBook, an iPhone 7Plus running the most current iOS. Additionally, I have a first generation iPad that runs iOS 9.35 and is also up to date. I checked for an update before I sat down to write this....
    created by awilliams
  • iOS 6.6-How do we preset host account on managed devices?

    1st bravo on the great updates and rolling them out before school starts! One of the listed improvements has been something we've been waiting for: "Allowed school to preset the host account for login on managed dev...
    Lisa Pack
    last modified by Lisa Pack
  • Recommended video dimensions for mobile and other formats?

    Hi, I'm a new follower of this group and happy to be here. I would like to know if there is a recommended/best practices size to make YouTube videos on Canvas. I embed the default code manually, but I'd like it to be...
    Maryanne Mills
    last modified by Maryanne Mills
  • How do you change the password on the Canvas App?

    I have been digging around the student mobile app, but I don't think it is possible to change the password unless you use a desktop computer. Am I missing something?  
    Diana Benavides
    last modified by Diana Benavides
  • Student seeing an assignment not submitted

    Hi, I have a student who submitted an assignment via the Canvas Student app (she is using iOS and the most recent version).  The assignment is still showing not submitted even though the instructor has graded the...
    Nancy Webb
    last modified by Nancy Webb
  • Mobile app for Local Canvas 

    i have installed Canvas LMS on local server  and i have configured it. but i have problem in how to use the mobile app students or teacher i can't  find my URL in search (find my school name) how can i add m...
    Stefanie Sanders
    created by Stefanie Sanders
  • How can I allow 3rd party cookies in iOS Canvas app

    Out institution has adopted The specified item was not found. for our streaming videos, however inside the Canvas app on my iPad & iPhone, I constantly am receiving the  following message:     I ...
    Matthew Jennings
    last modified by Matthew Jennings
  • iOS Teacher App: Can you upload files when grading quizzes?

      So far, I love the Canvas Teacher app for grading papers on my Apple IPad Pro.  However, is there a way to upload files when grading quizzes?  My students submit PDFs or word documents on one of the ...
    Stefanie Sanders
    created by Stefanie Sanders
  • Alphabetizing Student Names on App

    For heaven's sake, who decided it was a good idea to alphabetize students' names by first name rather than last name when listing submitted assignments on the newest update of the Canvas Teacher app?  I grade on ...
    Stefanie Sanders
    created by Stefanie Sanders
  • Are your links to specific modules working in mobile?

    Howdy,   I use the Canvas App on my Android phone and my links to specific modules on the modules page (from a wiki page) are not behaving as they should. For instance, when I'm trying to goto Lesson 4, it used ...
    Sharmaine Regisford
    last modified by Sharmaine Regisford
  • How do I get these numbers off my rubrics?

    rubric  How do I get these numbers off my rubrics?   I've tried 'Remove points from rubric' in the rubric settings as well as 'Hide score total for assessment results' but these numbers keep popp...
    Stefanie Sanders
    created by Stefanie Sanders
  • Redirecting LTI page to Assignment in mobile app

    Hi Canvas Team,   In my canvas course added my own LTI web tool, Here i'm trying to redirect from LTI web page to mobile app canvas assignment page but if i enter url that is loading entire page like website. Pl...
    Stefanie Sanders
    created by Stefanie Sanders
  • Mobile App Usage Reported in Total Activity

    In the People page there's a really nice metric of "Total Activity" which shows how much time each student has spent in the course. Obviously, this can't be relied upon too heavily since some students aren't actively ...
    Steven Cain
    last modified by Steven Cain
  • Mobile Application: SSO and multiple AuthN mechanisms

    We have a canvas catalog instance and we are currently supporting multiple ways for a user to authenticate to the service: local canvas login, and through an OIDC federation. We have run in to a problem where mobile u...
    Kona Jones
    created by Kona Jones
  • Display user navigation links in student mobile app?

    Hi all,    We have a couple of LTIs that are available from the user navigation (under the user profile) and one that is also available from the global nav on the far left. I understand from Canvas tha...
    Cheryl Handsaker
    last modified by Cheryl Handsaker
  • Custom Mobile App

    Hi! I'm new to the canvas lms, and I'm trying to create a custom mobile app for my school using the canvas lms. Are there any links/source-codes (included with how to build them, etc)/full documentation of how to crea...
    Eric Werth
    created by Eric Werth