• Term Consolidation in Canvas

    Term Consolidation in CanvasYearly term maintenance to keep your term list manageable Each school year, the list of terms in Canvas will get longer. In some cases, particularly those where a school district is particu...
    qswallow@instructure.com
    last modified by Lauren Barrus
  • Priority Services K12 Webinars

    WEBINAR REGISTRATION & RECORDINGS  To register for an upcoming webinar, click the title under "Upcoming" and follow the instructions included in the description. To view a recording, click any of the l...
    Tyler Hill
    last modified by Jacob Penovich
  • Meet Jacob Penovich

      What do you like the most about being a Customer Success Manager? I absolutely love getting the opportunity to build relationships! I'm a people person through and through.   How long have you been at...
    Jacob Penovich
    last modified by Jacob Penovich
  • End-of-Year Email Template

    As best practice, here are our recommended action items regarding end of the year communication to your teachers.   See the template below and make changes as you see fit.  We encourage you t...
    Ashleigh Dudley
    last modified by Ashleigh Dudley
  • Support Processes - Tier One

    Useful definitions Field admin: The Field Admin is the one designated Canvas admin who has primary access to Service Cloud - the console that allows you to manage, view, and create Support cases. You can view THIS sho...
    Jacob Penovich
    last modified by Jacob Penovich
  • Support Processes - Standard & 24/7

    Useful definitions Field admin: The Field Admin is the one designated Canvas admin who has primary access to Service Cloud - the console that allows you to manage, view, and create Support cases. As the Field Admin, y...
    Jacob Penovich
    last modified by Jacob Penovich
  • Meet Kirsten Dale

      What do you like the most about being a Customer Success Manager? As a past educator that used our LMS, I believe in Canvas and our other products ability to enhance and streamline the educational experience w...
    Jacob Penovich
    last modified by Jacob Penovich
  • Meet Kenzie Lawlor

      What do you like most about being a CSM? My favorite part about being a CSM is connecting with our admins and helping them continue to better adopt Canvas. It’s so fun to see our schools catch the Canv...
    Jacob Penovich
    last modified by Jacob Penovich
  • Meet Eliza Stocks

      What do you like the most about being a Customer Success Manager? I love helping people succeed and achieve their goals.   How long have you been at Instructure, and what was your previous role? 5 months...
    Jacob Penovich
    last modified by Jacob Penovich
  • Meet Ashleigh Dudley

      What do you like the most about being a Customer Success Manager? As a former teacher, I absolutely love being involved with making sure that resources are not only available but useful and valid for our teach...
    Jacob Penovich
    last modified by Jacob Penovich
  • Email Priority Services K12

    You have a dedicated team of five Customer Success Managers that make up the Priority Services team. If you're in need of assistance or guidance, please feel free to reach out via priorityservicesk12@instructure.com. ...
    Jacob Penovich
    last modified by Jacob Penovich
  • Final Bulletin Board for 18-19 School Year!

    Hello Admins,  Summer is practically here!   This will be the last Bulletin Board hitting your inbox for a while as we take the summer to focus on prepping for Fall 2019!   As you get ready to wrap up t...
    smarshall@instructure.com
    last modified by smarshall@instructure.com
  • Bulletin Board May 5th

      Keep Up with the Changes We would like to introduce our new Upcoming Canvas Changes page! Bookmark this page to make sure you are always on top of what is happening in your instance. Click below to tak...
    smarshall@instructure.com
    last modified by smarshall@instructure.com
  • K12 Bulletin Board April 5th, 2019

    Bulletin Board Attached, Please download the PDF below!
    smarshall@instructure.com
    last modified by smarshall@instructure.com
  • Canvas Bulletin Board March 22nd

    Hello Admins,  Spring has finally sprung!  The skies are blue and the sun is shining! We can't help but want to get outside. We hope your spring is treating you all well!  Take a few minutes to go ...
    smarshall@instructure.com
    last modified by smarshall@instructure.com
  • PSK12 Bulletin Board 3/19/19

    Hello Admins,  We hope you are feelin' the Luck O' The Irish!    We are donning our green to avoid being pinched, and keeping an eye out for those pesky leprechauns! As Spring really gets under way, tak...
    smarshall@instructure.com
    last modified by smarshall@instructure.com
  • PSK12 Bulletin Board 2/12/19

    Hello Admins,  Love (for Canvas) is in the air!   Take a few minutes to look over some of our favorite happenings this month, including the first details announced about InstructureCon 2019!    -Yo...
    smarshall@instructure.com
    last modified by smarshall@instructure.com
  • Getting Help With Canvas- Reference Card

    Download and print this PDF file to keep handy for answering the following questions: What's the difference between Canvas Support and Customer Success? Whom should I contact for a given issue? How do I reach Canva...
    qswallow@instructure.com
    last modified by qswallow@instructure.com
  • PSK12 Bulletin Board - 12/7/2018

    Hello Admins,  The snow is falling here in Salt Lake City and we are all excited and looking forward to the winter holiday season.  As the year winds down, we want to wish you all a very Happy Holiday Season...
    Tyler Hill
    last modified by Tyler Hill
  • PSK12 Bulletin Board -11/9/2018

      Hello Admins,  Thanksgiving is right around the corner, and we sure have a lot to be gratefiul for around here! We hope the start of your holiday season finds you well! Take a minute to catch up on what ...
    Tyler Hill
    last modified by Tyler Hill