Improving New User Search Functionality

Idea created by Travis Averett on Mar 23, 2018
    Open for Voting
    • Nancy LaChance
    • Rob Ditto
    • James Ashby
    • Steven Endres
    • Jeffrey Brady
    • Todd Van Zandt
    • Travis Averett

    Ask: Enable SIS ID and email search functionality in the new people search field.  


    First off the new course and user search functionality is fantastic as it provides a lot more intuitive information.  However, our institution has run into issues when searching for people.  Often times we search for users by their SIS ID in our system.  This works fantastic if the admin searches and has access at the root account level for our institution.


    However, we have many sub-accounts and unfortunately when you search for people by their SIS ID when you are in a sub-account it does not return any values.  Even further we have a large population of admins with sub-account admin access only and can't search directly to a user using the SIS ID.  


    This first image shows searching for a user at the sub-account level and finding the user by name search.


    This second image shows searching for the same user by SIS ID and not finding a result.