Report "Last User Access" does not account accesses by app

Idea created by Andrea Alfonso Ayala on Feb 7, 2019
    Archived
    Score1
    • Andrea Alfonso Ayala

    Hi,

     

    We recently received the information from Canvas support agents, that the report Last user access does not count the accesses per app that users had to the platform, so that it hardly shows the accesses that were had from a computer or from the web by mobile navigation.

     

    We have had the claim of several universities that make use of this report for tracking access by Canvas students, but by not counting the accesses by app, the information presented by the report is invalid.

     

    Our proposal is that this report takes into account the accesses of users from the app, so that the data generated in the report are complete and not partial.

     

    Thanks!

     

    Andrea A.