The Insights of a Studio (ARC) video is showing many people who actually did not watch the video. It will be meaningful if Insights only lists the people who watched the video.
Chun Li, thank you for sharing this idea. Have you already asked Canvas Support to investigate this and confirm that it is the expected behavior?
It has been this way for a long time. I get students who were enrolled in the course, then dropped the first week, who still show up in the insights. I think in previous courses, I've had students who were never in the course while it was active (they dropped before students could access the course) show up in the list - that might have just been a snafu when Arc people jacked my course up majorly during the adoption process.
This is kind of a retake of a feature idea from August 2017 requesting it be fixed. Now archived: More helpful insights . There was a question in August 2017: Which students viewed a video via ARC media?
The documentation How do I view user insights and analytics for Canvas Studio media in a course as an instructor? says:
The Insights tab shows a graph of all users who have viewed the media at least once; one user viewing the media multiple times does not affect the graph.
In typical fashion, the documentation states what will happen when the condition is met. It doesn't state what will happen if the condition isn't met.
It is showing all users who have viewed the media at least once. The problem is that it is showing the insights for users who have not viewed the media at all. It's similar to the gradebook showing concluded students. People want the ability to filter that out so they can get to just the people who have viewed it.
There can be a case made for saying "John didn't view this" when John is active in the class, but not when it's week 5 and John dropped after the first day of class.
It's very frustrating, so even if it is the intended behavior, it's very reasonable to ask that it be changed.
Thanks, James. I too noted the Insights description in the documentation and appreciate the confirmation of the additional behavior that is not specifically addressed there.
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