Something we're coming across as a program is that when we load our videos to ARC, we're thrilled that we can see real time analytics. The biggest hang up for us right now is that the screengrab that is presented to students before playing the video happens to be ones that make us look similar to zombies or angry people (ridiculous faces). Any talk or hints at customizable screenshots or video covers in the very near future? Anyone else having this?
We read through the release notes that the video image is pulled directly from the middle of the video loaded. Any solutions or work-arounds are totally welcomed! Thank you!