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SpeedGrader not saving comments on student docs

Question asked by Paula Hunt on Oct 21, 2017
Latest reply on Sep 15, 2018 by

SpeedGrader is not saving all of my comments written in a Magic Pencil on the .docx of .doc files students are submitting for grading.  About half of the comments at the bottom of the page are lost.  How do I make sure all of my comments on students' work is saved? Thanks.