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SpeedGrader free-form rubric comments not saving for reuse

Question asked by Sara Large on Oct 13, 2018
Latest reply on Oct 16, 2018 by Stefanie Sanders

I'm using rubrics with free-form comments to grade student essays in SpeedGrader. For my first class, I was able to save comments for reuse. When I moved to the next paper, a drop-down menu would appear, I would select the comment I wanted to use, and it would auto-fill in the comment space and save. For my next two classes, I used the same rubric. The comments would save for reuse, and when I moved to the next paper, the drop-down menu would appear. However, when I would select the comment, it would not auto-fill in the comment section or appear on the rubric once saved. Nor would it allow me to see the full comment or copy it. Can anyone help me understand what is happening?