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ARC - Error Retrieving Content in Chrome

Question asked by Luke Caldwell on Feb 18, 2019
Latest reply on Jul 30, 2019 by rogrant@nmsu.edu

Error retrieving content

 

We are a new account to ARC and love it, yet as of late, I (with one other professor) are receiving the line "Error Retrieving Content" when we are trying to access the ARC platform through the Rich Content Editor icon, thus preventing access to embed an ARC video. We are using Chrome when this problem persists. It looks like Chrome is updated so am I missing a setting or are any other users experiencing this same problem?

Note: I do not experience the same error when using Firefox.

 

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