Previously I was able to edit submitted assignment files using the highlighter and strikeout functions. Now I can only use the point function. Why? What could I possibly be doing differently? I am in speed grader mode and the files are .docx files.
Hi Ian. Have you tried in a couple of different web browsers? Sometimes for some reason this makes a difference. Issues with annotation tools have been noted several times in the past (see Speedgrader Tools not showing and Annotations ToolBar suddenly not appearing in SpeedGrader). Commonly, issues arise in the following situations:
Might any of these situations exist for you?
If not I would consider contacting Canvas Support to get their insight or create a ticket and if you find out what is causing the issue, please post back!
All the best---
Hi Ian. We haven't heard from you in a while so I thought I would check back and see my earlier response was helpful or if you found another solution to the issue mentioned in your original post. I am going to go ahead and mark this as "assumed answered" for now, but this can be changed if needed and marking the question as assumed answered doesn't prevent continued discussion in the thread. All the best!
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