Does anyone know how to stop a user authentication failed screen from popping up after clicking on a canvas document
The "JWT rejected" error that you're seeing is one that users at my school (and others here in the community) have been seeing quite a bit recently, as well. My understanding from Canvas Support is that they are investigating the problem, but the current workaround is to clear the browser cookies and cache.
You can clear your browser on your PC following this guide:
You can clear your browser on your Mac following this guide:
Hello Jonathan Dowdy...
Michael Zimmerman is correct that there are other discussions already happening about similar error messages. You can find all these conversations by visiting: cannot open student files. I hope this helps.
Retrieving data ...