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When I try to download a pdf on my canvas this message pops up: JWT rejected: user authentication failed.

Question asked by Amanda Tyler on Apr 2, 2019
Latest reply on Apr 2, 2019 by chofer@morainepark.edu

However, it's only for this one particular document - I have been able to download other documents. How do I get to this message to not appear so I can download the document? This is the second time it has happened. 

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