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API Data Export Issue

Question asked by Angela Hawk on May 23, 2019
Latest reply on May 23, 2019 by James Jones

We are using a PERL script from https://community.canvaslms.com/docs/DOC-6623-how-to-make-an-api-call-with-canvas-data#jive_content_id_PERL? that we need to use for the API to retrieve the Last Login from Canvas. However, every time we execute this we receive an error. Support has told us that the HMAC value from this script is incorrect and we need to fix that. However, the problem with that is that:

  • This is not a script that we had written, it was downloaded from their website.
  • The script itself does not have an error, therefore we really don’t know what to fix there. 

Any suggestions on how to fix this?

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