I have a Canvas Observer account. I would like to use the app, but every time i try to log in, it says I am not a parent. What am I doing wrong? Please help. Thank you
With your observer account, you'll be able to also sign into Canvas Parent. When you open the app, tap Find My School. Here, you need to search for your student's district. If you see it, select the school. If not, you'll have to manually type in the URL to the district's Canvas website. (ie: yourschool.instructure.com) By default, the app is routed to canvas.instructure.com...and your established observer account won't work there, nor will an account there work for your student's district.
These lessons should be helpful:
How do I log in to the Canvas Parent app on my iOS device with a Canvas URL?
How do I log in to the Canvas Parent app on my Android device with a Canvas URL?
If you have any follow-up questions, please reply! The Community would is happy to help.
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