Why will canvas not let me upload a picture and word document? It is telling me that I have an uploading error and that it fails. It's been saying this for a couple of days.
Hello Kaci Vredeveld,
You did not indicate if you are an instructor or a student and where you are trying to upload the files, so I'll try to give a few resources in different cases.
If you are an instructor:
How do I bulk upload files to a course?
How do I upload a file to a course?
How do I attach a file to a message as an instructor?
How do I insert course files into the Rich Content Editor using the Content Selector as an instructor?
If you are a student:
How do I upload a file to my user or group files?
How do I upload a file as an assignment submission in Canvas?
How do I attach a file to a message as a student?
Also keep in mind:
Canvas does not support file uploads larger than 5 GB.
Hope one of these resources is helpful,Cheers - Shar
If you are a student and trying to upload the picture and word doc for an assignment submission. You'll have to upload them one at a time. The instructor will be able to see both, but the last file you upload will be the one they see first. My advice is to add a comment that you are uploading both documents.
Best of luck,Cheers - Shar
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