I have a student who is attempting to take a quiz in Canvas. When she goes to the quiz via the app, there is an orange and a blue dot where the TAKE QUIZ bar normally appears. I cannot get her access to the quiz. I added her separately to the quiz assignment, so I knew it was including her. Still, the two dots,
When I went to the web based version of Canvas, I was able to get her to the quiz, she entered the passcode, and was able to take the quiz.
She does happen to be a new student to our school just this week. I don't know is this makes a difference.
Thanks for any help or tips.