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How to Restart Failed Video Upload to Studio?

Question asked by Debra Sharkey on Mar 21, 2020
Latest reply on Mar 22, 2020 by

For the second time in 24 hours, the upload of one of my videos from Studio in Canvas has failed.  This time I have the video data captured on my computer in the "Screen Recorder" folder.  Subfolder is "Data" and files mostly end in ".vc"


Because Screen Recorder stalled (and reported a "failed" upload, I cancelled out of it) and tried to upload one more time from the start within the open window and nothing happened ("0% file uploading" message for 10+ minutes) -- which led me to decide it was a screen freeze so I closed out of the window.  Now, I cannot figure out how to get the files uploadeding again. 


Can someone please help me avoid having to re-record another lecture?  I really don't have time for this failure of technology given the work at hand.  Thanks!