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No Sound on Embedded Videos

Question asked by Jason McGregor on May 7, 2020
Latest reply on May 7, 2020 by Danielle Jackson

I have created a screen cast recording using Autodesk Screencast. I have embedded the video in my Canvas page, and it plays just fine, except that there is no sound. When I play it back on the Autodesk website, the sound works just fine. What could I possibly be doing wrong?