AnsweredAssumed Answered

Why can't I preview PDFs in Canvas on Chrome on laptop?

Question asked by Garrett Sakomizu on Jun 20, 2020
Latest reply on Jun 24, 2020 by Jamie Spinney

I am having trouble previewing PDFs in Canvas on Google Chrome on my laptop (image attached below).  It just says loading for the past few days.  A few days ago, I was able to preview PDFs in Canvas on Google Chrome on my laptop.  I can preview PDFs on Edge and Firefox on my laptop and can even preview PDFs on Chrome and Firefox on my phone.  Thus, I have isolated that there is no issue with my wi-fi, my computer, or Google Chrome as I can preview PDFs on other websites.  And no, I do not want to have to download each and every PDF file for all my classes and no, I am NOT uninstalling Chrome as suggested on another community page; that's out of the question.  Is there a way to resolve this oddly specific issue? (and let me make myself clear—I am seeking a SOLUTION, NOT a WORKAROUND.)

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