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Why are 2 of my students Blocked to progress to the next module, when the other 10 classmates were able to move into the next module without any issues?

Question asked by Robin Hatfield on Jun 30, 2020
Latest reply on Jun 30, 2020 by James Jones

Why are 2 of my students Blocked to progress to the next module, when the other 10 classmates were able to move into the next module without any issues? This has NEVER happened before. I have "republished" the module and that did not correct the 2 students access problem. Yes, they can log in, Yes, they can go to the last page of the previous module. No, they cannot move beyond that module and are being BLOCKED. The Canvas program states they do not have access because of the date to open the module (which the module open date was 2 days ago). Remember 10 other students currently have access to the same module that the 2 students are blocked because of the date to open is in the future, when actually it is in the past, and is currently open.  Any suggestions to fix this issue?

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