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Office 365 SSO Failed to log in

Question asked by Joe Durham on Jun 8, 2016
Latest reply on Sep 4, 2016 by Stefanie Sanders

Hi i'm trying to use the Office 365 single sign on feature but i keep getting the error message 'Canvas does not have an account for user: SmI8j-P3M9G628XoNSJOGnbi69GE4z2-rb_Z83sTAg0' is there a fix for this?my user has SIS ID and everything nut it sill won't allow me to log in