AnsweredAssumed Answered

File extension missing

Question asked by Canoe Xie on Feb 1, 2018
Latest reply on Jun 16, 2018 by



I have an instructor telling me that he cannot open his powerpoint on the podium computer. He thought it was the computer but I went into his course and it turned out some of the files are missine the extension (for example ".ppt", ".pptx", etc). When I click the file to download with Chrome, the file is downloaded without the extension and my computer (Windows) or laptop (Mac) don't know what to do with it. However when downloading with Firefox it promps me to open the file with powerpoint. So this could be a temporary solution


Has anyone had similar problem before? I find it bizarre that only some of the files are missing the extension.


Thanks in advance!