AnsweredAssumed Answered

New issue with using Excel for CSV grades import?

Question asked by Adam Craik on Feb 7, 2018
Latest reply on May 30, 2018 by

We've started having some real problems with importing Grades CSVs back into the Grades screen when they've been updated/saved using MS Excel (i.e. the file is not recognised).


It seems that by clicking save, the encoding of the CSV file changes from UTF-8 to ANSI. Having spent over an hour reading around this (and getting a headache), it's time to ask the admins!


  • Have you had any similar problems recently?
  • Is ANSI even your default encoding (as I understand this could be a regional Windows settings thing)?
  • Have you always advised teachers on the need to follow certain steps to ensure the encoding is retained (like saving tricks... or even rinsing files through Google Drive!)?
  • If ANSI is the Excel default... would that be a more accessible encoding for all???


Any advice or sharing of similar pains would be greatly appreciated