When supporting staff, I tend to create two different types of help resources
- Step by step printed guides with images
- Camtasia videos
I have now started to write stripped down, bitesize, text-only instructions for a number of key Canvas features that could fit on one side of A4.
Here is an example of one below for Files and Folders
Now have guides for:
- Files and folders
- Importing Content
- Sorting Settings
Copies of these are below that you are welcome to use and adapt. I will update the post regularly.