scottd@instructure.com

Platform Update

Blog Post created by scottd@instructure.com Administrator on Oct 24, 2017

The Canvas Community lives on a platform called 'JiveX' from Jive Software. Jive was recently acquired by another company, and the new owners are not planning on developing or updating JiveX further.


JiveX was a great choice for us when we moved the Canvas Community from Zendesk three years ago. It allowed us to do quite a bit that we couldn’t previously.  But we like living software backed by a company with a clear development roadmap. We’re not excited about the idea of leaving our Community on a platform that will slowly go stale from this point on. So we’re looking at several options in search of the right next home for the Canvas Community. If we move, the transition would happen in about a year.  We haven’t made any decisions yet. We’ll keep you posted. 

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