Amazon Web Services / Canvas Outage -- Most Timely Update
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Hi everyone. So, I am a Canvas admin at my college. I got an email from Canvas Support on Tues, Oct. 1 at 10pm informing me that AWS failed on the night of Sunday, Sept. 29.
I sent that information out to my faculty first thing when I came into the office on Wed, Oct 2. I have received a few emails from faculty wondering if they could find out about these outages in a more timely fashion. I do sympathize with the professors as many have assignments due on Sun. night and they have to answer students who claim that they were unable to submit.
So, my question is this: Is there a way to find out about these outages in a more timely fashion?
I know there is a status page. Can this be followed? Is it standard practice for Canvas admins to follow the status page?
Thank you!
Sent: Tuesday, October 1, 2019 10:07 PM
To: Jesse Schreier <jschreier@massasoit.mass.edu>
Subject: Update from Canvas: Some users received page errors while uploading files on 9/29
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