When we add a teacher to a course in Colleague, the enrollment is reflected in Canvas. If we replace the original teacher, in Colleague, the enrollment in Canvas only adds the new teacher and does not remove the instructor who is no longer assigned to the course in Colleague.
Can anyone help shed light on why this may be happening? Thanks in advance - I am manually having to correct faculty enrollment and that takes a lot of time. I am certain there is a way to avoid this extraneous labor - I just need help figuring out how.
*Our student enrollment drops/adds as expected. This issue only occurs with faculty enrollment.